Microsoft 365
22 articles
An overview of Microsoft 365 plans, apps, and services for businesses.
Step-by-step guide to connecting your domain to Microsoft 365 Exchange email.
How admins create new accounts and offboard departing employees.
Set up Outlook desktop, mobile, and web access for Microsoft 365.
Enable MFA to protect Microsoft 365 accounts against unauthorised access.
Understand OneDrive vs SharePoint, manage quotas, and share files securely.
Fix common login errors — wrong password, MFA issues, account lockouts.
Steps to renew, upgrade, or add licences to Microsoft 365.
Install Teams, create teams and channels, and use key collaboration features.
Understand what Microsoft backs up, retention policies, and how to recover deleted data.
Create distribution lists and mail-enabled groups in Microsoft 365 to send emails to multiple recipients at once.
Set up Microsoft Bookings to let customers schedule appointments online with your team.
Create and manage professional email signatures in Outlook desktop app and Outlook on the web.
Set up anti-spam policies, safe sender lists, and junk mail settings in Microsoft 365 Exchange Online.
Create surveys, quizzes, and polls using Microsoft Forms and analyse results in Microsoft 365.
Set up Data Loss Prevention (DLP) policies in Microsoft 365 to protect sensitive information from being shared inappropriately.
Create and manage shared mailboxes in Microsoft 365 so multiple users can read and send from a common email address.
Configure automatic out-of-office replies in Outlook desktop, Outlook on the web, and for users via the admin centre.
Use Microsoft Power Automate to automate workflows between Microsoft 365 apps and external services without writing code.
Fix microphone not working, camera not detected, echo, and poor quality issues in Microsoft Teams.
Organise team tasks, set due dates, and track project progress using Microsoft Planner in Microsoft 365.
Organise meeting notes, project documentation, and team knowledge using Microsoft OneNote in Microsoft 365.