Help CenterMicrosoft 365How do I add or remove users in Microsoft 365?

How do I add or remove users in Microsoft 365?

How admins create new accounts and offboard departing employees.

Managing Users in Microsoft 365

### Adding a New User

1. admin.microsoft.com → Users → Active users → Add a user

2. Fill in name, username (john@company.com), password

3. Assign a product licence

4. Optionally assign admin roles

5. Click Finish adding

### Removing / Offboarding a User

1. Users → Active users → Select user → Delete user

2. Choose to: back up OneDrive, forward email, or convert to shared mailbox

> Deleted accounts are recoverable for **30 days**.

### Resetting a Password

Users → Active users → Click user → Reset password → Auto-generate or set manually

### Blocking Without Deleting

Click user → Block sign-in — prevents login but retains data. Useful for temporary suspension.

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