Privacy Policy

We collect information you provide directly to us, including: • Contact information (name, email address, phone number, company name) when you fill in our contact form or book a call. • Communication content when you email us or message us via social media. • Payment information processed securely through Razorpay. We do not store card details on our servers. • Usage data such as pages visited, time on site, browser type, and IP address, collected automatically through analytics tools.

We use the information we collect to: • Respond to your enquiries and provide the services you request. • Process payments and send transaction-related communications. • Send you project updates, proposals, and relevant service information. • Improve our website, products, and services based on usage patterns. • Comply with legal obligations and resolve disputes. • Send marketing communications where you have given consent (you may opt out at any time).

We do not sell, trade, or rent your personal information to third parties. We may share your information with: • Service providers who assist us in operating our website and delivering services (e.g., Razorpay for payment processing, Google Analytics for website analytics). • Professional advisors such as lawyers and accountants under strict confidentiality obligations. • Law enforcement or regulatory bodies where required by applicable law. All third-party service providers are required to use your information only to provide services to us and are bound by data protection obligations.

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Client project data is retained for a minimum of 7 years in accordance with Indian accounting regulations. You may request deletion of your personal data at any time by contacting us at info@webzworld.com, subject to our legal retention obligations.

Our website uses cookies to enhance your browsing experience. These include: • Essential cookies: required for the website to function properly. • Analytics cookies: help us understand how visitors interact with our site (e.g., Google Analytics). • Marketing cookies: used by third-party services such as Razorpay and Stripe for payment flow and fraud prevention. • Functional cookies: enable features such as live chat (Crisp), currency preferences, and personalised content. You can control cookie preferences via our cookie consent banner or through your browser settings. For full details, see our Cookie Policy (linked below). Disabling certain cookies may affect the functionality of our website.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include SSL/TLS encryption for data in transit, access controls, and regular security reviews. Payment data is handled exclusively by Razorpay, which is PCI DSS compliant. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal data: • Right to access: request a copy of the personal data we hold about you. • Right to rectification: request correction of inaccurate or incomplete data. • Right to erasure: request deletion of your personal data ("right to be forgotten"). • Right to restriction: request we limit how we use your data. • Right to data portability: receive your data in a structured, machine-readable format. • Right to object: object to processing of your personal data in certain circumstances. • Right to withdraw consent: where processing is based on consent (e.g., analytics cookies), you may withdraw at any time without affecting the lawfulness of prior processing. To exercise any of these rights, please contact us at privacy@webzworld.com. We will respond within 30 days.

webzworld is headquartered in India. If you are accessing our services from outside India, please be aware that your information may be transferred to, stored, and processed in India. We take appropriate safeguards to ensure your data is treated securely and in accordance with applicable data protection laws when transferred internationally.

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party websites you visit. We are not responsible for the privacy practices or content of external sites.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

We use cookies and similar tracking technologies to enhance your experience on our website. Our full Cookie Policy provides detailed information on: • The specific cookies we use (Essential, Analytics, Marketing, and Functional). • Third-party services that set cookies, including Google Analytics, Razorpay, Stripe, and Crisp live chat. • How to manage or withdraw your cookie consent at any time. • Your rights under GDPR as they relate to cookie-based data processing. You can manage your preferences at any time through the cookie consent banner on our website, or by contacting us at privacy@webzworld.com.

If you are located in the European Economic Area (EEA) or the United Kingdom, the General Data Protection Regulation (GDPR) grants you specific rights over your personal data: • Right of Access (Article 15): obtain confirmation of whether we process your data and request a copy. • Right to Rectification (Article 16): request correction of inaccurate or incomplete personal data. • Right to Erasure (Article 17): request deletion of your personal data where there is no compelling reason for its continued processing. • Right to Data Portability (Article 20): receive your data in a structured, commonly used, machine-readable format and transmit it to another controller. • Right to Object (Article 21): object to processing of your personal data for direct marketing or based on legitimate interests. • Right to Restriction of Processing (Article 18): request that we restrict processing of your data in certain circumstances. • Right to Withdraw Consent (Article 7(3)): where processing is based on consent, withdraw it at any time without affecting prior lawful processing. • Right to Lodge a Complaint: you have the right to lodge a complaint with a supervisory authority in your country of residence. To exercise any of these rights, contact our privacy team at privacy@webzworld.com. We will acknowledge your request within 72 hours and respond fully within 30 days.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: • Email: info@webzworld.com • Phone: +91 22 4004 1498 • Address: webzworld, India We are committed to resolving any privacy concerns promptly and transparently.