Help CenterGetting StartedHow do I raise a support ticket?

How do I raise a support ticket?

Multiple ways to reach our support team — ticket form, email, or WhatsApp.

How to Get Support

### Option 1 — Support Ticket (Recommended)

Visit our website and use the **Support / Contact** form. We will create a ticket and respond within a few business hours.

### Option 2 — Email

Send an email to **support@webzworld.com** with:

  • Your domain name or account details
  • A clear description of the issue
  • Screenshots or error messages if applicable

### Option 3 — WhatsApp

For urgent issues, reach us on WhatsApp. The number is available on our Contact page.

What to include in your ticket

To help us resolve your issue faster:

1. **Account email or domain name** — so we can identify your account quickly

2. **Description of the problem** — what you expected vs. what happened

3. **Steps to reproduce** — if it's a technical issue

4. **Screenshots** — attach any error messages or screenshots

5. **Urgency level** — is your website down? Is email not working?

Support Hours

Our team is available Monday to Saturday, 10:00 AM – 7:00 PM IST.

For critical outages, we monitor tickets 24/7.

Was this article helpful? Contact Support