Chatbots are already used by many organizations, but their flexibility, functionality and value can vary widely. As you consider the adoption of virtual agent technology in your own enterprise, you need to be sure you’ve done your homework at the front end to ...

This insightful eBook provides three steps (assess, plan, and act) to help school decision makers determine the right technology for students and teachers. It includes an actionable template, criteria for decision making, and information on how to implement new technology. Gain news leads and share this eBook with prospects and your customers to ...

This infographic highlights five tell-tale signs that demonstrate when a business has outgrown its accounting software. For example, siloed systems, complicated reporting, and duplicate entries are just a few of the symptoms to watch out for. What’s more, learn how to ...

Clifton Coffee Roasters always had far-reaching ambitions. They needed to maximize efficiency in their company and create a better way for employees to communicate, no matter where they were individually located. With Teamwork solutions from Microsoft, their employees could work from virtually anywhere, on any device. With features like video ...

Microsoft Threat Experts is an additional layer of expertise and optics Microsoft customers can utilize in Microsoft 365 to augment security operations.

Seeking the right technology for teachers and students can be daunting. This infographic provides tips and tricks on selecting, deploying, and learning how to use Microsoft technology. Learn how and where to access resources and online tools such as education experts, onboarding assistance, IT discussion boards, on-demand training, technical ...

This video showcases how Microsoft Dynamics 365 streamlines the process to delivering a complete and fulfilling customer service interaction with fast, personalized, intelligent support.

Stephen Goodson, IT manager at NQCranes, worked with his Microsoft partner to envision and create an ideal tomorrow for his company—a future that successfully connected their 60 technicians to their more than 15,000 pieces of equipment. After trying several different ...

“Empowerment taps into the potential of a human being to do more than what is typically defined by their job description. Empowerment allows that individual to take initiative, to show courage, and to speak up and to make things ...